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Are you able to share the value of the repurchase offer? Is it in line with KBB values or were you able to negotiate a better offer?

Well my warranty battle is over. I ended up taking the "GM Loyalty credit" and buying a new 2023 Bolt EUV. That deal was finalized yesterday (17 Jan 2023). The GM credit was worth $3000 (10% original MSRP of the spark). I think this was my best option because it allowed me to keep my spark and...

There are a bunch of lawyers, but they don't seem interested in this case. The only reason I have gotten so far is that they only deal with lemon laws cases, and my car is too old for that. Other than that, I normally get ghosted or a generic "sorry we are too busy to help you." Even though I...

TLDR: GM's bean counters know what they are doing and set up a situation where they are legally allowed to screw over the consumer, and even if they are not, it's not worth the money for a layer to try and force GM to provide a proper resolution. I agree that this is a bit ridiculous, and i...

Ya that was the first hurdle I had to overcome. None of the dealerships around wanted to help. I had to get GM to call them and explain to them what needed to be done do test my battery. After that I was waiting for parts. The dealerships had my new battery but couldn't put it in the car...

Is there more to that bulletin? That is the only page the dealer sent me, and they sent it in response to my request for status update and then they told me to take it up with GM. So based on the context it seemed like they were using this bulletin to refuse the service. When I asked GM they...

I contacted the "BBB Auto Advocate" line listed in my GM warranty book as the recommended avenue for dispute resolution. I was hoping that avenue would allow more "flexibility" in finding a resolution since the process would include a "settlement" contract. However, they could not take my case...

Have they told you how much the deduction is and what the final value for the spark will be? Also, is your car a 2014?

The main issue I have with waiting is that GM sent out a bulletin saying they will no longer be performing the 2014 battery retrofits and instructed dealers to discontinue service support for 2014 battery packs. To me, this means GM does not plan to ever get the parts back in stock. Maybe, I'll...

Ya, if my spark was not running at all, then time to resolution would be more of a factor. I agree that my best option seems to wait for GM to fix my battery. I hope your dealer is willing to work with you on the swap. Are you planning to pay extra on top, or will it be a straight 1-for-1...

I am at a similar spot with basically the same options. I have been talking with the GM District manager for my region, which does not include CA, so this info may not directly apply to you, but it may help. #1 - I initially waited for many months for parts. My dealer and GM told me the...

I don't live in CA, so I'm not familiar with the CEC. What are you hoping to get by contacting them? Maybe there is a similar entity in my state. My guess is that GM is just trying to get out of this with the minimum cost possible. I am not a lawyer, but I read over the Magnuson Moss warranty...

My case was "escalated" again, and I was contacted by the GM district service manager for my area. I was given 4 options. When I asked what the value of the straight repurchase was, I was told it is based on the KBB value, and historically the values are coming in around 8k. Though they would...

Quick update, there is no update. In June 2022, GM said they would process a buyback on my spark because they could not fix/replace the battery. They said it would take approximately 12 weeks to work that process, but it's been more than 12 weeks, and still nothing. Since June, I have...

They are GM corporate. However, GM said they would talk with the dealer to determine what the offer will look like.

Update from GM on my battery replacement. GM received the part that we were waiting on (95418638). However, the part failed QA checks and is not usable. According to my GM rep that was the last one anywhere and it has been discontinued. So now they are going to offer me a "buyback." I have not...

interesting. Though I didn't expect them to truly discontinue the battery packs since they are still legally required to support their warranty for about 4 more years. So I can believe that it was caused by a communication issue. I have had to deal with a few GM communication issues myself while...

Wow. That article said GM only sold 7400 spark EVs. I didn't realise how few there were. I guess I should cut GM and the dealers some slack on not being familiar with them. Also now I need to take my spark to Cars and Coffee since its more rare than some ferrari's 😀

I received a call back from GM and they said their system shows that my parts are in transit. So we are going to wait a few more days to see if they actually arrive. It's already been 9 months so I figure what's a few more days. Ya, it's a bit frustrating that the battery, which is a wear...

I talked to my service adviser today and they provided me with the service bulletin stating that GM is no longer providing replacements for 2014 Spark EV batteries. Now I need to call GM and see what they plan to do to resolve this issue.